Where's my buddy ?

Paste the tracking number from your shipping confirmation email and see exactly where your order is.

Tracking help

Questions about your delivery

In your shipping confirmation email. We send it as soon as your order leaves our warehouse. Can't find it? Check your spam folder, or email support@trywonderbaby.com with your order number.

New tracking numbers can take a day or two to show their first update. If nothing has changed for 7 days, email us and we'll chase it with the carrier.

Bigger orders sometimes ship in more than one parcel, each with its own tracking number. You'll get an email for each one.

Yes. Open your order confirmation email and click View your order to see its status. Can't find the email? Send your order number to support@trywonderbaby.com and we'll check for you.

Our support team is here 24/7 at support@trywonderbaby.com. Include your order number and we'll sort it out. See our Shipping Policy.